Helder Media

Privacy Policy

Last Updated: 23/01/2026

At Helder Media, we value your privacy and are committed to protecting your personal data. This policy outlines how we handle your information when you visit our site, use our services, or communicate with us.

1. Information We Collect

We collect information in two ways: information you provide to us and information collected automatically.

  • Voluntary Information: This includes names, email addresses, phone numbers, and any other details you submit via our contact forms, registration portals, or booking tools.

  • Automatic Data Collection: When you browse our site, we automatically collect certain technical data, including your IP address, browser type, device information, and how you interact with our content.

2. Analytics and Tracking Technologies

We use data to understand how our visitors use the site so we can improve our educational resources and services.

  • WP Analytics: We use WP Analytics to track website performance. Unlike some third-party platforms, this data is primarily stored and managed within our own software environment to ensure better data sovereignty.

  • Cookies: We use cookies to enhance your experience. You can manage your preferences at any time via the Cookie Icon located at the bottom of your window.

  • Third-Party Tracking: We may use tools such as Google Analytics, Facebook Pixel, and HubSpot to analyze trends and manage our marketing efforts.

3. How We Use Your Data

Helder Media uses your information to:

  • Provide and maintain our services.

  • Respond to your inquiries and provide customer support.

  • Send newsletters, updates, or marketing resources (only if you have opted in).

  • Process bookings and payments through our integrated third-party systems.

  • Protect against fraudulent or “bot” activity.

4. Communication: Email, SMS, and Voice

By providing your phone number and submitting a form on our Site, you expressly consent to be contacted by Helder Media.

  • Voice Calls & SMS: We may contact you via telephone or text message (SMS) regarding your inquiries, service updates, or project coordination.

  • Frequency & Rates: Message frequency varies based on your interaction with us. Standard message and data rates may apply.

  • Opt-Out: You may opt out of SMS communications at any time by replying “STOP” to any message you receive from us. For voice calls, you may request to be placed on our internal do-not-call list during any conversation.

  • Email: You may unsubscribe from marketing emails at any time using the link in the message footer.

5. Third-Party Integrations & Embedded Content

Our website contains embedded content (e.g., videos, forms, maps) from third parties. These services may collect data about you or use cookies if you interact with them.

  • Google: (Analytics, reCAPTCHA, Maps)

  • HubSpot: (CRM, Marketing, Analytics)

  • Social Media: (Facebook, Instagram, YouTube)

  • CookieYes: (Consent Management)

Note: Helder Media does not control how these third parties collect or use your data. We encourage you to review their individual privacy policies.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share data when:

  • Necessary to fulfill a service (e.g., sharing your name with a payment processor).

  • Required by law, such as responding to a valid legal request or protecting our rights.

7. Data Security & Storage

We implement industry-standard security measures to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

8. Your Data Rights

Depending on your location, you may have the following rights regarding your data:

  • Access: Request a copy of the data we hold about you.

  • Correction: Ask us to update or fix inaccurate information.

  • Deletion: Request that we erase your personal data from our systems. To make a request, please use our Contact Form.

9. User Accounts

If you create an account on our Site, you are responsible for maintaining the security of your credentials. Helder Media is not liable for unauthorized access resulting from shared or compromised passwords.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new “Last Updated” date.

11. Contact Us

If you have questions about this policy or our data practices, please contact us at: Email: hello@heldermedia.com Contact Page: Contact Form

 

Privacy Policy

Information Collection

Helder Media collects personal information and business information that you voluntarily provide when applying for the services, offers, and resources.

No Third-Party Sharing

Helder Media does not sell, trade, or otherwise transfer your personal information to outside parties. Your information is kept strictly confidential between you and Helder Media.

Use of Information

The information collected is used exclusively by Helder Media to:

  • Provide, operate, and maintain services.
  • Improve, personalize, and expand services.
  • Communicate with you, including sending you updates, promotional materials, and other information related to services.
  • Contact you via SMS or phone regarding your application.

Protection of Information

Helder Media is dedicated to maintaining the confidentiality and security of your personal information. Helder Media implements security measures to protect your information from unauthorized access, use, or disclosure.

Data Retention

We retain your personal information for as long as necessary to provide our services and as required by applicable laws. Once your information is no longer needed, we will securely delete or anonymize it.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request the correction of any inaccurate information.
  • Request the deletion of your personal information.
  • Opt-out of receiving communications from us by using the unsubscribe link provided in our emails.

Changes to this Privacy Policy

  • Helder Media may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.

Contact Us

  • If you have any questions or concerns about this Privacy Policy or how Helder Media handles your personal information, please contact us at hello@heldermedia.com.

For more detailed information, please visit our full Privacy Policy page.

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Terms And Conditions

Qualification Disclaimer

Signing up does not guarantee that you will qualify for any offers or promotions. Qualification is subject to meeting certain criteria, and there is no assurance that you will be eligible.

Free Resources, Reports, and Recommendations

The free marketing reports and expert recommendations provided are for learning purposes only. We do not guarantee any specific results or outcomes from using this information.

Email Communication

By providing your email address, you consent to receive email offers, promotions, and updates on our services. You can unsubscribe from these communications at any time by clicking the unsubscribe link provided in the email.

SMS and Phone Contact

You may also be contacted via SMS or phone call regarding your application. By providing your phone number, you agree to receive these communications.

Unsubscribe

You can unsubscribe from our email communications at any time by using the unsubscribe link included in the emails.

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